Privacy Policy

Testgraders respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services.

Information We Collect

We collect the following types of information when you use Testgraders:

Personal Information: Name, email address, and payment details when you create an account or purchase services.

Essay & Speaking Submissions: Your IELTS writing and speaking responses for evaluation.

Usage Data: Information on how you interact with our website (e.g., pages visited, time spent on the platform).

Payment Information: Collected via secure third-party payment processors (we do not store credit card details).

How We Use Your Information

We use your data for the following purposes:

To Provide Services: Grading IELTS essays and speaking responses.

To Improve Our Platform: Analyzing trends and user behavior to enhance our services.

To Communicate with You: Sending notifications about your feedback, account updates, or promotional offers.

To Process Payments: Ensuring secure transactions via trusted payment gateways.

For Security & Compliance: Preventing fraud and ensuring legal compliance.

Data Protection & Security

We take reasonable precautions to protect your data:

Encryption: All personal data is stored securely and transmitted using SSL encryption.

Restricted Access: Only authorized personnel can access user information.

Secure Payment Processing: Payments are handled by third-party providers with industry-standard security protocols.

Data Retention

User accounts and submitted essays are stored for record-keeping and tracking progress.

Users may request data deletion by contacting support@testgraders.com.

Sharing of Information

We do not sell or rent your personal data. However, we may share information in the following cases:

With Service Providers: To process payments and analyze website traffic.

For Legal Compliance: If required by law enforcement or regulatory authorities.

With User Consent: When users agree to share testimonials or feedback publicly.

Your Rights & Choices

As a user, you have the following rights:

Access & Edit Information: You can update or correct your personal details from your account.

Request Data Deletion: Contact us at support@testgraders.com to request account or data removal.

Opt-Out of Marketing Emails: Click the "unsubscribe" link in promotional emails.

Third-Party Links

Our website may contain links to third-party services (e.g., payment processors, social media). We are not responsible for their privacy practices, so we encourage users to review their policies separately.

Changes to This Policy

Testgraders may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

If you have questions or concerns about your privacy, reach out to us at support@testgraders.com.

By using Testgraders, you acknowledge that you have read and agree to this Privacy Policy.